Agent Truckload Success! by Michael Leto | President - Direct Sales
Tips & Trends from Agent Support’s Help Desk
Helpdesk.globaltranz.com allows you to stay updated with announcements, get feedback on questions and share your suggestions on how we can better service your needs! You can also submit a request or send Agent Support an e-mail at email@example.com
There were 2,555 help desk tickets in September, of which Agent Support handled 1,890 (74%.
Average first response was 1.6 hours (84% of total tickets responded to in less than an hour)
System Enhancements: What’s New on October 12th?
1. User Specific Phone Numbers on Rate Confirmations- To better facilitate communication between our Truckload Carriers and Brokers who work with them, the brokers' phone number will be shown next to their name on the Truckload Rate...
10 years of GlobalTranz by Michael Leto | President - Direct Sales
The Broker Bond by Michael Leto | President - Direct Sales
A Brave New World by Michael Leto | President - Direct Sales
Every once in a while you have to step back and smile a bit about your work and the impact it has on an industry. Andrew Leto, our CEO, has an incredible vision for the freight industry and where it’s going. He has the ability to visualize products that drive efficiencies, and follow through on those visions to create software that is truly making a difference in the workplace.
It began with very little capital to invest and the insight to build CarrierRate.com in 2005. He knew that if he wanted GlobalTranz to be competitive he needed to set it apart from other logistics companies that were modeled after each other. CarrierRate.com did just that. It wasn’t just that the functionality that was superior to rival software, what stood out most was its visual functionality. There was just nothing like it on the market, everything else looked like an outdated database on the screen, CarrierRate.com brought sexy to freight.
CarrierRate.com is an industry tested,...
Say Yes! An editorial by Michael Leto | President - Direct Sales
As a solutions provider I have the ability to handle anything that a customer can throw at me. There are some situations that are harder to accomplish than others but, for the most part, my job is to figure it out for them. As an intermediary my clients rely on the fact that I can logically maneuver their needs.
A lot of sales professionals run into these situations every day. Many of their employers give them rules. Rules that they must abide by to fit within the business model or rules of engagement of the sale. This happens even though many of the best deals within that organization were not closed or maintained in that manner. Usually the best deals that are closed have special requirements, whether it be software integration or monetary adjustments. I always have the mentality...
GlobalTranz is very proud to announce the Carrier Awards for 2012!
Based on a survey conducted of our Agents network, GlobalTranz awards one carrier from each category at the annual Agent Convention held this year in Fort Lauderdal, FL. The award goes to the carrier that received the greatest number of votes in their respective category. During the inland waterway dinner cruise, GlobalTranz gratefully thanked the following carriers for their outstanding service and partnership.
Northeast - A Duie Pyle
Midwest - Dayton Freight Lines
West - DHE
QUANTITY over QUALITY? by Michael Leto | President - Direct Sales
A lot is made these days about lead management in any industry. How do you maximize the possibility of closing the deal before you even walk through the door? Companies will purchase leads that have data attached to them, so that they can pre-qualify their leads and go after what they think is the “Inside the Box” account for their firm. Well in transportation, I really have to say that all of the analytics and metrics attached to these leads can really end up hurting your sales efforts in the long run.
Successfully Building Your Agency with GlobalTranz by Michael Leto | President - Direct Sales
Helping to construct the Agent network at GlobalTranz has been quite an experience. Starting at zero agents, and growing it to upwards of 350 agents, has given me a lot of insight as to how to properly build a business within this industry. I have seen many agents come on board, a lot of them becoming extremely successful, and all putting their own personal touch on the foundation of successfully building an agency. The foundation is important and I will touch on the basics of building your business, but the personal touch from a few of our top agent’s cannot be overlooked, when the discussion of building your business arises.
First, you have to take an organized approach to tackling your agency. You need to consistently put this opportunity in front of the right individuals. If you do not have a logical method to your madness you are less likely to have the follow up necessary for success. I have seen Agencies purchase CRM...