News

Helpdesk September 2014 Update

September 30, 2014

There were 3,197 Help Desk tickets in August, of which Agent Support handled 2,615 (82%)  

Remaining tickets were handled by other departments

Please continue to send all questions to the Help Desk, as this allows GTZ to track Agent issues and Corporate response times – helpdesk@globaltranz.com

Please refrain from contacting Agent Support via email to their personal accounts as this makes requests un-trackable

• Agent Support works mainly through the Help Desk portal rather than their emails

• Please visit the Help Desk website for additional tips and announcements 

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Employee of the Month September 2014 | Brian Coleman

September 30, 2014
For September, we are excited to announce, Brian Coleman, as our Employee of the Month. For the last three and half years, Brian has proven himself to be a dedicated and enthusiastic employee. He is currently Manager of Business Development.    Brian’s primary focus is building relationships with outside sales reps, agents, and 3PL's in the industry to help them align their businesses with GlobalTranz. As a proven closer, Brian is responsible for taking a potential agency from the initial call through their research phase into signing their agreement. On top of recruiting, Brian also manages the Business Development team of recruiters. Brian elaborated that the biggest challenge he faces in his roll is practicing patience and learning how to communicate with a wide variety of personalities in the industry. He believes that the key to bringing potential agents and freight companies on board with GlobalTranz is in building strong relationships with them. “When we call a potential...

National Truck Driver Appreciation Week 2014

September 15, 2014

As National Truck Driver Appreciation Week gets nearer, September 14-20, we want to take a step back and reflect on the importance of one of the most overlooked assets in the freight and logistics industry. If it weren’t for the countless trucks moving freight, the industry would grind to a halt. Take a moment to consider that computer you’re staring at, the chair you’re sitting on, and even that last paycheck you deposited into your account… if you are in the freight and logistics game, these things have come in part by the relentless work of the common truck driver. That being said, the industry as we know it is facing a time of distress.

The American Trucking Associations (ATA) reports that there is an estimated shortage of 30,000 drivers in the U.S. This is believed to be in part due to drivers having less pay and more time away from family. In 2013, the changes to the hours-of-service (HOS) regulations began requiring drivers to stop more which makes the hours on the...

GlobalTranz announces completion of $40 million in funding by Providence Equity and Susquehanna Growth Equity.

September 8, 2014

GlobalTranz, one of the fastest growing companies in the transportation management and logistics industry, announced the completion of $40 million in Series C funding by Providence Equity and Susquehanna Growth Equity.



The investment in GlobalTranz was led by Mark Hastings of Providence Equity, who will be joining the Board of Directors of GlobalTranz. Mark is a Managing Director in the firm’s growth equity fund, Providence Strategic Growth, or “PSG”. PSG focuses on making investments in high growth technology enabled service companies.

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Helpdesk August 2014 Update

September 2, 2014

There were 3,617 Help Desk tickets in July, of which Agent Support handled 2,859 (79%)  

Remaining tickets were handled by other departments

Please continue to send all questions to the Help Desk, as this allows GTZ to track Agent issues and Corporate response times – helpdesk@globaltranz.com

Please refrain from contacting Agent Support via email to their personal accounts as this makes requests un-trackable

• Agent Support works mainly through the Help Desk portal rather than their emails

• Please visit the Help Desk website for additional tips and announcements 

http://helpdesk.globaltranz.com/

Account...

Carrier Spotlight August 2014 | A. Duie Pyle

August 29, 2014

Our August Carrier Spotlight, A. Duie Pyle, is a company that is centered around their commitment to service and integrity. Their company continues to grow in new ways of innovation and potential in the northeast area with a focus on maintaining their unique company culture.

Mr. Alexander Duie Pyle in Coatesville, PA founded the A. Duie Pyle Company in 1924. This is was the start of a company that would take the industry by storm offering LTL, TL, and Warehousing throughout the region. They have continued to grow their company from an annual revenue growth of $55,000 in the 1920’s to over $300,000,000 in 2014. A. Duie Pyle focuses on offering the highest quality and reliable services throughout the Northeast.

A. Duie Pyle is one of the Northeast's premier transportation and logistics provider with extended Less-Than-...

Employee of the Month August 2014 | Ashley Leto

August 27, 2014

It is our greatest pleasure to name, Ashley Leto, as Employee of the Month for August. Ashley has grown with the company over the last nine years, being part of what makes GlobalTranz a thriving Arizona corporation and a family business. As Senior A/P Support, she takes pride in her work and continues to challenge herself, helping Truckload continue to prosper. She is also heavily involved in A/P Document Imaging.

Ashley is an Arizona native and received her Associates degree from the University of Phoenix in psychology. She originally worked for her father’s logistics company along side her brothers, Andrew and Michael, until starting at GlobalTranz in 2006. What makes her successful at her job is the ability to stay positive because “everyone has bad days but you buckle up, smile, and keep truckin’!” She also believes that “…having good managers that build you up will make anyone successful, and that I have.” Ashley takes joy in being able to see her family everyday and...

Agent of the Month - August 2014 | GlobalTranz Authorized Agent - Todd Gardner

August 26, 2014

We are thrilled to announce our August Agent of the Month, Todd Gardner. Todd has been partnered with GlobalTranz for three years and brings with him ten years of industry experience. He initially got his feet wet in the logistics world when his brother took over their father’s logistics company, shortly after his passing. Todd came on board to help his brother follow in his father’s footsteps.

Todd now runs a two-man team of his own. They are currently on pace for two million in revenue this year and are forecasting two and a half million in 2015. The continued success of his company inspires him to keep working diligently. His focus is on growing his customer base while ensuring that his current customers are content. Todd’s company is well diversified; LTL makes up approximately 50% of their business, leaving TL a large portion at 45% and 5% for other services. The greatest challenge Todd’s team faces is time management.  Hoping to overcome these hurdles, Todd has...

Carrier Spotlight June 2014 | ABF Freight

August 2, 2014

This month’s Carrier Spotlight highlights the company ABF Freight, which was established in 1923 and is one the nation’s largest LTL Carriers. With approximately 11,000 full-time employees and leading-edge technology, their 2013 revenue was $1.7 billion. ABF is a subsidiary of ArcBest Corp. and a sister company to ABF Logistics, Inc. They have come a long way from being a small local carrier, to a regional, national, and a now global provider of transportation solutions.

ArcBest continues to develop ABF, and despite the economic and recessionary challenges, they ended 2013 in a healthy financial condition with
unrestricted cash and short term investments of  $141....

Good News | Tips & Trends to Growing Your Agency by Wendy Brightwell

August 1, 2014

GlobalTranz has grown into a $271M industry leader in just 11 short years. One of the driving factors in our growth has been continued success and development of our current Agent Partners. Here are a few tips and trends that have worked for our Agents throughout the years.

Do

Recruit people from the logistics community for outside sales & hire entry-level grads for inside sales Utilize our CSP (Customer Specific Pricing) for more competitive companies Utilize all three modes of transportation (LTL, FTL and Air Freight/Expedited) Ask for referrals from the client for their vendors as well as their customers Work hard & be kind. That is all.

Don’t

Put all your eggs in one basket; do not rely on one or two clients to feed your family Get lazy Don’t forget to ask about handling the client’s inbound shipments....

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