Please continue to send all questions to the Help Desk, as this allows GTZ to track Agent issues and Corporate response times – firstname.lastname@example.org
Please refrain from contacting Agent Support via email to their personal accounts as this makes requests un-trackable
• Agent Support works mainly through the Help Desk portal rather than their emails
• Please visit the Help Desk website for additional tips and announcements http://helpdesk.globaltranz.com/
Reminder to all Agents to ask potential customers if they are already working with a GlobalTranz Agent or have used CarrierRate Software in the past. Before you quote a customer, ensure this customer is in your name within CommandCenter first
• This is a issue that is being tracked by Agent Support, within Help Desk
Customer Specific Pricing (CSP) is offered to customers who ship over $10,000 a...