As the year comes to a close, GlobalTranz is proud to announce Anthony Hernandez as our December Employee of the Month. Anthony has recently been promoted to the lead position of the claims department for his diligent work ethic and willingness to expand his knowledge base of the day-to-day operations that make GlobalTranz an industry leader.
Anthony began his journey with GlobalTranz as a member of the inside sales/carrier relations team. After learning the systems, he pursued a career move to the corporate office in the claims department. In his own words, “The Claims Department is the joy of the company! If a carrier damages or loses freight, and there is proof they are liable, I get the opportunity to go to bat for our customers to make them whole again. This process includes investigating a claim on the front-end to ensure that it is strong prior to being filed, updating customers and agents every 30 days, and assisting the carrier with their investigation in order to ensure as quick of a resolution as possible. Also, if your load needs additional insurance, or just a quote, I’m the man to call. I have been working with development to make adding additional insurance easier for our agents. On the numbers side, I evaluate how many claims a carrier has, their average claim age, the likelihood of payout, and the probability of declination in order to better dispute claims in the long-term. Currently, I’m working on making the department more efficient and proactive regarding communication, documentation, and networking.”
Anthony points to three things as driving points to his success: his faith in God, his competitiveness, and great mentors (privately and professionally) that guide him well. “Globaltranz is the best place I’ve ever worked. I love being able to interact with people from all walks of life. I am challenged on a daily basis. One of the best things about this company is that opportunity is available to those who work hard. Doors aren’t shut because of your education or experience. If you come in and do well, you get rewarded. Simple as that,” says Anthony.
Anthony has plenty of drive and plans to continue his education and grow within GlobalTranz. Long term, he plans to continue schooling for financing and intends to use that education at GlobalTranz in a Director/Executive role.
Anthony’s most memorable day at GlobalTranz is completely understandable as it coincided with the birth of one of his children. “Yes, the very first day I started. November 4th, 2013, was the day my youngest daughter, Olivia, was born. I woke up in the middle of the night to a wife in labor and two sleeping kids. I had to drive to 16th street and Indian School to drop my wife off at hospital, drive to 43rd and McDowell to drop my kids off at a friend’s house, then back to the hospital, ALL before coming to my very FIRST day at Globaltranz. Everything is a blur because I was exhausted, but it’s a memorable blur.”
Born and raised right here in Arizona, Anthony cherishes time spent with his “beautiful wife and three little girls.” He states that being a daddy is the best and also enjoys singing and playing the guitar. Anthony is actively involved with his church “always doing something with or for Redemption Alhambra, which is the church I attend.”
Anthony would like to convey to the entire GlobalTranz team: Two things – Focus & Never get Complacent!
“Anthony has done a great job over the past year working with Todd Bookout to get the Claims department turned around. He is now the Lead of the department and I expect more great things from him in the future” -James Erway