AGENT Q & A – Craig Bogard
“If you consistently make sales calls, follow through on your commitments, are able to provide answers, have a thick skin and can develop solid customer relationships, then you will be successful.”
How did you get your start in the logistics industry?
A friend of mine was the VP of Sales at an LTL carrier and he talked me into leaving the building products industry. I worked for 2 LTL carriers over an 8 year span prior to venturing out on my own.
How long have you been in the industry?
How long have you been partnered with GlobalTranz?
Since November 2014
What do you find inspiring/motivating?
Stories about individuals who find a way to persevere in spite of the obstacles.
How many members are on your team?
Do you utilize Customer Service, if so how big is your CSR team?
Yes, 1 CSR
Where do you see yourself and your business within the next year?
I would like to add a CSR and plus a few sales reps.
What are you currently working on?
Training a 2nd CSR and remodeling our home.
What service do you utilize the most (i.e. LTL, FLT, Expedited, Supply Chain)
Split between LTL, FTL, & Intermodal
What obstacles have you overcome to get thus far?
This industry is very competitive so I try to develop close relationships with my customers. Competing with direct carriers, other 3PLs and past employers always presents new challenges.
What are some words of encouragement you can give to newer agents just getting started?
If you consistently make sales calls, follow through on your commitments, are able to provide answers, have a thick skin and can develop solid customer relationships, then you will be successful.
Where are you from?
I grew up in Orange County, CA where I live currently. I went to college in Utah and I have lived in Tampa, FL, Atlanta, GA and San Francisco, CA due to previous career relocation’s.
Where do you like to travel?
I enjoy spending time in beach, desert and mountain areas depending upon the season.
Do you have any hobbies?
Going to the gym, skiing, boating and watching sports.
What do you like to do in your downtime, who do you like to spend it with?
My wife, daughter and close family & friends. We’re currently remodeling our home so there isn’t much down time right now.