GlobalTranz Freight Agent Convention Presenter
Anthony Hernandez | Claims Department Lead
I was born and raised in Arizona and briefly attended Arizona State University as a Nursing major, but left school to pursue full time ministry as a youth pastor. It was my experience in ministry that helped develop my operational and interpersonal skills, helping to refine my gifts and build a desire to pursue excellence in all I do. I have been in the freight industry since November 2013, the entire time with GlobalTranz. I started out as a broker, working to match Carrier capacity with customer needs, but eventually moved into the Claims Department in March 2014. I eventually became Lead of the department in December 2014, which is the position I have held since that time. It is my faith in God that pushes me to work hard, knowing that my work is part of the way I worship. I consider Monday my favorite day of the week, because I sincerely enjoy working at GlobalTranz. Our team has been recording data on our claims every week, so that we are able to track our rate of success and trends, helping us to determine where our strengths and weaknesses are, while also looking to make the Claims process more automated and efficient. The primary role of our team is to communicate effectively with our partner Carriers to retain financial recovery on behalf of our customers. Ultimately, I hope to go back to school, gain more experience with all GTZ departments, and assist in advancing operational efficiency and organization for GlobalTranz as a whole, so that our agents are supported well and customers are satisfied.
Last year’s convention held in Hollywood, FL was tremendously successful. It is a way not only to inspire GlobalTranz partners but to also reward them. This year the convention will be held at the Talking Stick Resort in Phoenix, AZ and looks to build on the momentum garnered from last year’s event.
The convention helps agents and brokers network person-to-person and to enjoy a weekend at a top Arizona resort. The GlobalTranz Annual Freight Agent Convention is open to all GlobalTranz Agency Owners, brokers, and industry partners and will be held from March 2nd through the 4th.