FREIGHT AGENCY Q & A – Synergy Freight Solutions
How did you get your start in the logistics industry?
After a couple years in other industries an opportunity in logistics became available and seemed like a good fit/industry to get into.
How long have you been in the industry?
How long have you been partnered with GlobalTranz?
What do you find inspiring/motivating?
Continual growth along with helping our customers
How many members are on your team?
Do you utilize Customer Service, if so how big is your CSR team?
Each rep is responsible for the service of their own customers.
Where do you see yourself and your business within the next year?
The goal is to continue to grow and hopefully double our sales numbers
What are you currently working on?
The development of our sales office
What service do you utilize the most (i.e. LTL, FLT, Expedited, Supply Chain)
What obstacles have you overcome to get thus far?
Trying to find that balance between servicing our current customer base while also continuing to find new customers to grow with
What are some words of encouragement you can give to newer agents just getting started?
Work hard to build up your customer base, and understand that you can only control so much in this industry. Continue to put the effort in and you will see the results.
“You miss 100% of the shots you don’t take”–Wayne Gretzky
Where are you from?
Michigan (Detroit Suburbs)
Where do you like to travel?
Anywhere with sunshine and water
Do you have any hobbies?
Sports, Shopping and traveling
What do you like to do in your downtime, who do you like to spend it with?
Family, sports, shopping, eating out
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