The competition for freight brokers and independent freight agents is fierce. There is a constant pressure to add value for clients and show them consistent improvement of their freight operations and spend. At the same time, freight broker agents need to dedicate time to finding new clients and growing their business.
Technology is a perfect enabler to take a freight business to the next level. The right TMS platform will help a freight broker agent solve their clients’ logistics challenges, find new revenue sources, and increase their efficiency to free-up more time to grow their business.
Here’s a breakdown of a TMS’s top five benefits for independent freight agents and brokers:
TMS software can harness the power of big data, which helps you discover insights about your business. You can use this data to make faster and smarter decisions that solve complex logistics problems for your customers. These tools will help you win more business and grow faster.
From fees and tariffs to damage claims, freight agents must deal with scores of data points for each shipment. A TMS with advanced AI (artificial intelligence) capabilities will optimize carrier selection, rating, routing and help you choose the most efficient and cost-effective routes for your customers. You won’t waste time manually inputting data and updating shippers on shipment status as a TMS will automate manual processes. The result: you’ll reduce overhead and increase net profits. Additionally, by providing your customers a TMS like GlobalTranz’s GTZship™, you’ll empower them with full control and transparency into their shipments.
Some freight agents outsource the financial management functions of their business to a third party rather than risk mismanaging their financials. However, with the right TMS software, you can manage your own financial functions. The right software, such as GlobalTranz’s GTZcommand™, will help you invoice shippers, pay carriers and process insurance claims all yourself. You can accomplish it all through a single interface while producing informative, detailed reports to share with your customers.
When you provide consistent, excellent service, customer retention improves sharply. Customer churn is expensive, and a robust TMS will help you drive efficiency into your customers’ supply chains and overall cost savings. GlobalTranz’s TMS, for instance, helps you surpass your customers’ expectations with total control tower visibility. Your customers get real-time carrier capacity, rate information and tracking which results in the right carriers being paired with your customers’ loads every time.
Author Alan Lakein famously said, “Failing to plan is planning to fail.” And whether you’re a solo freight agent or run a business with other employees, you need to plan. The good news is a TMS can provide you with all the data you need to forecast, plan and grow your freight business. Harness the information that’s in the system to help you better manage your agency, quarter-to-quarter, year-to-year.
Learn how a TMS can help your freight business grow and attract new customers. Get a demo of our industry-leading GTZcommand™ TMS for freight agents, brokers and 3PLs.