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How To Maximize the Value of Your Managed Transportation Services Partnership

Managed Transportation Services (MTS) are being increasingly embraced by shippers. While there are many articles and case studies extolling the reasons why shippers choose to implement an MTS partnership, there are few resources that share how shippers can partner with their MTS provider to get the most value out of the relationship.

According to Ross Spanier, GlobalTranz’s Sr. VP of Sales and Solutions, “I have seen firsthand how organizations that focus on the ‘how’ as much as the ‘why’ often experience greater success right out of the gate.”

What are some of the best practices that drive this success? Please read this article in Logistics Viewpoints to learn more.

 

How to Choose a 3PL That Will Meet Your Company’s Needs

As supply chain and logistics management have become more complex, large and small corporations turn to specialized 3PLs to help bridge these widening complexity gaps. Research from the past few years has revealed that up to 90 percent of companies find value in 3PLs for their access to capacity, technology and innovative ways to improve logistics effectiveness and drive customer service levels.

Additionally, says GlobalTranz’s Ross Spanier, C-level leaders looking to save on logistics and supply chain operations are realizing it’s more profitable for them to focus on improving their company’s competencies and outsource day-to-day logistics and transportation needs. But how do you find the right 3PL that meets your needs and what should you look for? Prior to your 3PL research, know exactly what you want with a logistics partner. Prioritize your essential needs before you go “shopping.” To get started, here are five factors to help you choose the right 3PL.

5 Factors to Consider When Choosing a 3PL

  1. A Strong Goal Orientation: Choose a 3PL that is good at establishing key performance indicators (KPIs) for your logistics operations and tracks them obsessively. Essential KPIs include on-time pickup, on-time delivery, tender acceptance or rejection percentages.
  2. Broad Capabilities: It’s natural that larger 3PLs offer you a broader range of capabilities along with “deeper pockets” for investing in future technology advances. Inventory the capabilities of each 3PL you consider to make sure they offer the modes, carrier network and TMS technology you need. Also, does the company have a great support team that you’ll interact with daily? Can you reach them at all hours of the day? Is customer service considered an important corporate value?
  3. Performance History: Study the company’s history of on-time pickups, on-time deliveries, tender acceptances or rejection percentages. What they’ve done for other companies is a window into how they’ll perform for you. Ask for customer references and testimonials.
  4. Reliable, Advanced Technology: Technology is the ultimate competitive differentiator. The best 3PLs leverage cutting-edge technology such as artificial intelligence and predictive analytics that are integral to the 3PL’s TMS. As the linchpin of your logistics operations, make sure the 3PL you consider offers a world-class TMS. Any TMS you choose should mix well with your existing ERP, WMS (warehouse management system) and other business systems. always Request a demo of the 3PL’s TMS capabilities.
  5. Financial History: Look closely at the company’s financials. Does the company demonstrate a strong growth history? Will they be around five years from now? How much money do they invest in technology and acquisitions? Can they grow as you grow?

Connect with an expert to see how GlobalTranz fares against your 3PL checklist.

Tips for Selecting a Warehousing and Fulfillment Partner

Shippers know that competing in today’s business environment demands more agility than ever. Changing consumer demands are putting pressure on supply chains, triggering shippers to shift their approach to both warehousing and transportation. Rather than relying on full truckloads delivering into regional DC’s, shipperare relying on more frequent less-than-truckload (LTL) shipments, originating from a larger number of warehouses (or even retail locations) located as close to the consumer as possible. 

This shift has caused ripples throughout the supply chain, driving changing expectations in the B2B space as well. Competition for customers is intense, transportation costs require constant vigilance, and growth is often hard-won. Even when you are winning, effectively managing and sustaining that growth is a real challenge. 

Simply put, selecting your warehouse location(s), and a partner to help manage your warehousing and fulfillment needs, is one of the most important decisions you can make for sustaining the health of your business. Here are a few tips for selecting the right partner for your current needs- and your needs in the future. 

To discuss your warehousing and fulfillment challenges with our expert team, contact GlobalTranz at learnmore@globaltranz.com.

There’s no doubt that a state-of-the-art transportation management system (TMS) has a proven ROI. According to ARC Advisory Group research, TMS users can save an average of 5–10 percent of their freight spend. Once more, as TMS prices have decreased over time—while capabilities have increased—just about any size business can now afford to employ the technology. 

 TMS platforms are more affordable and accessible than ever due to technology advances and the growth of cloud applications. At one time, the TMS was only accessible to the largest businesses and budgets, and it’s main capabilities were tracking and basic rate and customer management functions. Now, modern TMS systems encompass all aspects of the supply chain, from the time the order is placed until invoicing, and every step in between.  

Top 7 TMS Benefits 

Companies that use a TMS value these main benefits, highlighted in the article, “Making the case for TMS implementation” by FreightWaves. 

But if you’re in the market for a TMS, what features and capabilities do you need? Below, we share the top seven capabilities you should expect when selecting your company’s TMS: 

Top 7 TMS Capabilities 

  1. Back-office integration: The TMS should integrate easily with back-office systems like ERP, (enterprise resource planning)warehouse management and order management software. 
  2. Supports all transportation modes: Ensure the TMS enables sourcing, procurement, planning, execution, visibility, performance management and settlement across multiple shipping modes, like LTLtruckload, intermodal and expedite. 
  3. Secure and reliable: You can’t afford any downtime, so choose a highly secure TMS that will protect you from data breaches and outages. Additionally, whether your TMS is cloud-based or installed on company computers, make sure it offers robust backup capabilities. 
  4. Analytics and visibility: Choose a TMS that provides visibility into the shipping process and can generate all the reports you need to measure key performance indicators and network efficiency. Machine learning capabilities and features give TMS platforms the ability to use collected data, combine it with real-time reporting and analytics, and provide recommendations that drive savings.  
  5. Adaptable and agile: Companies are continually evolving their TMS capabilities. An open architecture design allows you to upgrade to new features and enhancements anytime. A TMS should also have easytouse rules engines, configuration capabilities and workflow management that doesn’t require in-house IT resources. 
  6. Easy to use: Choose a TMS that’s easy to use, configure and maintain. Systems with an exceptional user interface have lower lifetime ownership costs because they demand fewer internal resources to setup, operate and maintain. Also, look to your TMS vendor to provide essential engineering services when needed.  
  7. Connects with all carriers: There are thousands of carriers in the country operating tens of thousands of assets. Ensure that your TMS can connect with a large network of national, regional or local asset providers to book, track and analyze all your shipments with one system. Your TMS should also help you improve your processes for onboarding any new carrier or provider. 

The Modern TMS: More Powerful, Affordable Than Ever 

 Improvements to TMS software over the past few years have brought us to a state where the systems are more powerful than ever, yet there’s an affordable option for any company wishing to take the plunge. When selecting a TMS, take enough time to explore your options and find a system that fits your company’s needs today, and expansion capacity for tomorrow. 

Drive efficiency into your supply chain. Get a Demo of the GTZ TMS Platform.

freight claims

Today’s freight industry runs at rapid speeds to meet customer delivery demands. One event that can disrupt the flow of your freight management operations and supply chain is damaged or lost cargo. The majority of shipments are picked-up and delivered on-time and intact, but knowing what to do and who to contact if you need to file a freight claim can be a key differentiator to minimizing downtime.

These 4 guidelines will help keep your supply chain operating efficiently:

  1. How to Avoid Freight Claims
  2. What to Do the Moment a Claim Occurs
  3. What Are the Common Reasons Carriers Decline Claims
  4. Tips for a Faster, More Efficient Freight Claims Experience

1. How to Avoid Freight Claims

Choose quality over price when selecting a carrier

Sourcing a carrier based on price over quality of service could result in a lot of headaches (as the saying goes, you get what you pay for). If you’re shipping products regularly, do your research and make sure the carriers you use have been thoroughly vetted with the highest level of safety and quality standards. Know the ratio of a carrier’s total shipment count versus their claims count, and find out what other shippers are saying about their experience with that carrier. Front-end research can eliminate potential disruptions.

Package your shipments properly

Proper packaging is critical to preventing cargo damage. If you’re packing items in boxes, make sure your commodity doesn’t exceed the weight limitations of the box. Select a proper box size that allows your item(s) to fit securely inside without excessive empty space. Ensure your product is protected by cushioning material on the inside of the box and stacked on proper pallets and shrink wrapped. If items are shipped loose, your cargo could experience a lot of turbulence, so make sure to package your items to withstand typical LTL shipping treatment. Freight claims can’t be filed on packaging damage alone. The purpose of packaging is to protect your goods from damage.

Label your shipments

To prevent cargo loss, make sure your delivery and return address information is listed clearly and accurately on your shipment. Labels and stickers should be positioned on top of the box, and all former labels need to be removed or covered. Make sure you place labels on an even surface of your package and not on the flap or seals.

2. What to Do the Moment a Claim Occurs

When receiving a shipment, be sure to take your time examining the delivery and paperwork. Using the Bill of Lading (BOL) and delivery receipt, verify delivery address, shipment information, count the items on the BOL compared to the quantity being delivered, and inspect the condition of the shipment. If you identify any damage or discrepancies, follow the below tips.

Record specific damage and/or loss details on the delivery receipt

The delivery receipt is a legally-binding document. You must notate all damages, shortages or evidence of pilferage to cartons and containers on the delivery receipt and Bill of Lading (BOL) prior to signing. If a shipment is accepted without exception (i.e., the receiver doesn’t note specific information about what is damaged and/or shorted on the delivery receipt at the time of delivery), then a freight claim will be considered “concealed,” and difficult to resolve in your favor. All damage and loss notation must be clear and specific. Phrases such as “subject to count/inspection,” “potential damage,” and “subject to review,” will not be considered an exception. It’s also a good idea to take pictures of the damage for claim documentation.

Retain the freight at either the shipper or consignee location, not the carrier

Before the carrier resolves a freight claim, they will want the shipper or consignee to retain the goods. If the consignee cannot keep the products, then the shipper must ask the carrier to return the shipment. Keep in mind that the carrier will charge you storage fees if it holds the shipment. Do not dispose the goods prior to claim resolution or the carrier may decline your claim.

Ask the carrier to inspect the damaged freight

Once the shipper or consignee retains the freight, ask the carrier to inspect the goods. Most carriers will only investigate if the damage is greater than $1,000 or may waive their right to inspection. Nonetheless, still make the request. Having the shipment inspected before you submit the claim can help expedite resolution time.

Gather documentation to support your freight claim

By law, you must provide three pieces of evidence to support your claim:

  1. Prove the goods were in good condition when shipped.
  2. Prove the goods were damaged when delivered (or weren’t delivered at all).
  3. Support the value of what you are claiming as damaged/missing.

Ensure you complete the appropriate claim form, detailing every item you are claiming. Include quantity, weight, and value. Collect the invoice showing what your cost was (i.e., your vendor invoice or manufacturer invoice) and the sales invoice (i.e., indicating the amount for which you sold the goods). Also, provide pictures, packing list, signed BOL, and signed delivery receipt.

Pay your freight bill

If you don’t pay your freight bill, then the contract hasn’t been completed between the two parties. Throughout the claim process, the freight bill remains valid—the invoice is not put on hold and isn’t voided automatically. If the carrier provides a legitimate declination on the freight claim, they are still owed payment on the freight bill. If a claim is approved and carrier negligence is demonstrated, the carrier won’t pay if the freight bill remains outstanding. If shipping with a 3PL, note the 3PL isn’t the liable party unless otherwise stipulated in your contract.

3. Common Reasons Carriers Decline Claims

When presented with a claim, a carrier must prove they were not negligent. The carrier may also decline liability by using one of these five defenses outlined in the Carmack Amendment, a law created for uniformity in rules governing interstate shipping.

  1. Act of God – Hurricane, weather, driver sustains injury outside of control (i.e., stroke)
  2. Public enemy – terrorism, armed robbery
  3. Act, or default of the shipper
  4. Public Authority – the Government, vehicle impound
  5. Inherent vice or nature of the goods transported

It’s not often we see claims declined for reasons one, two or four. If a carrier does reject a claim, it’s usually for reason three or five. The following are the principal reasons carriers deny claims:

Improper/Insufficient packaging

The carrier will deny the freight claim if the shipment wasn’t packaged according to industry standards, or if it couldn’t adequately protect the load.

Concealed claim

The carrier cannot decline a claim because the receiver didn’t notate damages/shortage on the delivery receipt, but if no additional evidence can be provided to prove the carrier caused damages during transit, they will decline the claim.

Carrier delivered precisely what they tendered

The only piece-count the carrier is liable for is the unitized pieces they pick up, not individual pieces found under shrink-wrap or within a crate. Regarding shortage claims, if the driver picks up one shrink-wrapped pallet and drops off one shrink-wrapped pallet, the contract is fulfilled. If the driver wasn’t present while the individual pieces under the shrink-wrap were counted and loaded, they aren’t liable for that piece count. Note: The driver will typically record the actual piece count when signing the BOL.

4. Tips for a Faster, More Efficient Freight Claim Experience

Give carriers time to investigate

Carriers have 30 days from the date of the claim submission to acknowledge receipt of the claim, then 120 days after that to investigate. The National Motor Freight Traffic Association (NMFTA) also allots carriers additional 60-day blocks of time after the initial 150 days, if they haven’t reached a decision, as long as they provide written status updates. Create a calendar reminder every 15-20 business days to track the age and status of the claim.

Provide additional documentation or information if the carrier requests it

Throughout the process, there may be multiple people reviewing a claim, especially for high-value shipments. One person may spot something that another person missed and need information from you to properly investigate. These requests can come any time within the 150-day process, and the clock is paused when the carrier sends an inquiry. Sometimes, a phone call to the carrier is all that’s needed to clarify the inquiry.

Complete as much work as you can before submitting your claim

Because everything else in the freight industry moves so quickly, it’s easy to assume that if a claim isn’t submitted just as fast, it could slow down the process. This isn’t true. It’s better to collect all the necessary documentation, inspect the goods first, and make sure this shipment is in the hands of the consignee or shipper prior to submitting your claim. You’ll save time by anticipating what the carrier may need during its investigation. Legally, a shipper has nine months from the date of delivery (pickup, if lost) to provide a formal cargo claim to the carrier.

Mitigate the product or goods

This is a fancy way of saying the shipper must: salvage, discount, or repair the commodity. If you can fix a $10,000 machine for $100, it’s better to make the repairs and file a claim for the cost of the repairs. Remember to first ask the carrier to inspect the products and confirm with them that you may mitigate before proceeding with then claim. Carriers also have rights to the salvage if they pay a claim.

Purchase shippers Interest Insurance

Unless otherwise stated in your contract with a carrier and 3PL, every LTL shipment will fall under the carrier’s limits of liability. The liability limits may be based on class/weight (e.g., class 60 pays $1.50 per pound), products (e.g., furniture pays $2 per pound), and whether the product is new or used (i.e., used is typically $0.10 per pound). The carrier may pay per a general maximum liability (e.g., $15 per pound) or decline the claim entirely because the products are listed on their “restricted/excluded” list. Purchasing shippers interest insurance confirms your products are covered at the invoiced value, and not limited to carriers’ published tariffs.

Planning Eliminates Future Surprises

Navigating the freight claims process doesn’t need to be a daunting task. With the right amount of planning and following the above guidelines, you’ll avoid most of the “road hazards,” while saving time and cost in the process.

Looking for a partner that can manage your logistics operations so you can focus on growing your business? 

Call 866.275.1407 or Request A Consult.

2017 has been a busy year for the logistics industry. In the past 12 months, we’ve seen natural disasters, government mandates, and technology innovations impact supply chains. As the final week of the year comes to a close, we’re looking back at the top logistics stories and topics of 2017.

  1. ELDs

The ELD mandate went into effect on December 18, after several attempts to delay the initiative. The ELD mandate requires most motor carriers and drivers, who are currently required to prepare hours-of-service (HOS) records, to use electronic logging devices to record their time on and off-duty. The mandate went live with an enforcement grace period, which means vehicles not equipped with the required ELD device will not be placed out of service or receive points against their safety scores until April 2018. Many analysts predict ELDs will impact capacity and rates through 2018, and could result in a capacity decline of approximately 4-7 percent.

  1. Big Data, AI, and Machine Learning

According to Logistics Management, more data has been generated in the past two years than in the entire history of humans. This growing accessibility to thousands of data points has businesses looking for ways to translate numbers into actionable insights. In 2017, AI and machine learning technology received a lot of attention in the logistics industry for their ability to process massive amounts of data, analyze trends, predict scenarios, and provide shippers with real-time knowledge to make faster and better business decisions.

  1. Drones

In 2017, retailers, e-commerce, transport and tech companies worldwide tested drone deliveries of various products from medical supplies to fast-food orders. While current regulations prevent wide-scale implementation of drones, these pilot programs are helping companies gain experience with drone technology, which could be the key to meeting delivery demands in rural, urban, rugged and remote areas.

  1. Warehouse Automation

Consumer pressure to fulfill and ship orders same day is pushing warehouses to automate more processes. In 2017, robotics, voice picking, and mobile scanners made waves as innovations that are increasingly helping warehouses drive down order cycle time and meet delivery demands of consumers.

  1. Autonomous Trucks

The driver shortage was named the number one critical issue facing the transportation industry by the American Transportation Research Institute’s (ATRI) annual list. Many are hopeful that autonomous trucks will help solve the growing driver shortage in the trucking industry. While we’re still a long way from autonomous trucks being mainstream, in 2017, several companies made investments and developed pilot programs to help move the technology forward. In November, the start-up, Embark, began delivering refrigerators in Southern California via self-driving “robo-trucks,” while major players like Volvo, Daimler and Tesla are working on their own autonomous trucks.

  1. Digital Freight Matching

Digital freight matching, or the “Uberization” of freight, generated a lot of attention this year as Uber officially launched its Uber Freight app in May. The concept of matching available capacity to demand is not new in the logistics space, and many 3PLs, like GlobalTranz, have been doing it for years using proprietary technology. While Uber has a track record of success in connecting passengers with drivers, commercial trucking and large freight movement is much more complex. Uberization and digital freight matching will continue to evolve in 2018. At GlobalTranz, we look forward to working alongside or in partnership with on-demand freight options as we continue to grow our full-service freight management solutions.

  1. E-commerce

2017 e-commerce holiday sales hit record numbers, and online buying continues to trend upward in both B2C and B2B markets. E-commerce has transformed supply chains by emphasizing the importance of final-mile deliveries and automating warehouse and fulfillment operations. As more retailers boost their omni-channel capabilities to compete with Amazon and other e-commerce giants, the logistics industry will be called upon to develop solutions to help businesses meet customer delivery demands and create competitive advantages.

  1. Final Mile

As consumer delivery expectations increase and companies compete with Amazon’s delivery promises, final mile delivery solutions are becoming critical to the success of retailers, grocers and e-commerce businesses. Final mile deliveries are a difficult piece of the supply chain because they require individualized shipping to unreliable destinations due to consumer availability. Full-service logistics companies are becoming strategic partners for businesses in the final mile space because they provide access to a broad range of carrier types and services that can be combined into custom solutions to meet the growing consumer delivery expectations.

  1. Natural Disasters

Hurricanes Harvey and Irma caused nearly $200 billion in damages to Texas and Florida. The storms put an incredible strain on the supply chain as flooding and power outages closed ports and prevented trucks from entering affected areas. Hurricanes took about 5-10% of capacity from the market and significantly impacted rates. Many industry experts predict that we’ll continue to see tight capacity into 2018 from hurricane rebuilding efforts, the ELD mandate and a healthy GDP producing high freight demand.

  1. Blockchain

Everyone is talking about blockchain, including the logistics industry. Blockchain can create a more connected and efficient supply chain by enabling real-time, secure, and inalterable information sharing between shippers, carriers, brokers, and more. In 2017, GlobalTranz became one of the first 3PLs to join BiTA (Blockchain in Trucking Alliance), to develop industry-specific standards and help grow and educate the logistics industry about this promising technology. Eventually, blockchain technology will impact logistics, but today we’re in the infancy stages.

2017 has been an influential year for supply chain and logistics management. The industry is evolving and technology continues to be at the forefront.  As a technology-driven 3PL, we look forward to continuing to develop innovative solutions that help businesses drive supply chain efficiencies and deliver overall cost savings in 2018 and beyond.

From everyone at GlobalTranz, Happy New Year!

The logistics industry has been preparing for the ELD (Electronic Logging Device) mandate rollout since the FMCSA announced the initiative in 2015. We’ve heard from shippers wanting to know how the mandate will affect their freight. Will prices go up? Will transit times be impacted? With the ELD mandate less than one week away from going into effect—December 18—we’re answering the top questions shippers are asking.

About the ELD Mandate:

The ELD mandate requires most motor carriers and drivers, who are currently required to prepare hours-of-service (HOS) records, to use electronic logging devices to record their time on and off-duty. The mandate goes into effect on December 18 with an enforcement grace period. During this time, vehicles not equipped with the required ELD device will not be placed out of service or receive points against their safety scores until April 2018, but they could receive fines for each violation cited.

Top 5 ELD Mandate Questions Shippers are Asking

1. What Impact will ELDs have on transit times?

ELDs are intended to electronically record the number of hours a driver is behind the wheel. They will replace the majority of paper logbooks, which are easier to alter, enabling operators to drive more hours than legally allowed. This change could have an impact on transit times, especially in the range of 450 to 800 miles. According to Transport Topics, one carrier reported many 400 to 600-mile jobs went from a one-day haul using paper logbooks to a shift-and-a-half using electronic logging devices. If ELD requirements push trips to a second day, this creates a loss of revenue, from the carrier’s perspective, because they are delaying their opportunity for a reload.

2. What impact will ELDs have on capacity?

Trucking capacity across the country is already running close to 95 percent, reports Transport Topics, mainly due to high demand, a strong GDP, recent hurricanes, and the increasing driver shortage. Analysts predict the ELD mandate could result in a capacity decline of approximately 7 percent in the for-hire carrier sector, and American Trucking Associations (ATA) is reporting a projected loss of 50,000 trucks from the market. There’s a chance that some owner-operators could choose to leave the industry to avoid spending money on ELDs and learning a new technology, particularly those drivers or owners who are nearing retirement or have other vocational opportunities.

3. How will ELDs affect shipping rates?

Nothing is definite until shippers can analyze and compare invoices or quotes before and after the date of official ELD implementation. However, most industry analysts foresee average shipping rate increases of 3 to 5 percent, in some cases, even higher. These rate changes come at the expense of lost productivity and attempt to cover any additional costs associated with implementing ELDs. Many drivers believe the ELD implementation will limit their flexibility in transit time, which may force carriers to negotiate higher load prices.

4. How will you manage ELD compliance?

As a non-asset 3PL, we don’t own trucks that need ELDs installed, but we have a compliance department dedicated to vetting and managing our 17,000+ carrier network. We require all carriers be in full compliance with the Federal Motor Carrier Safety Administration (FMCSA) regulations. These regulatory requirements are documented in our broker-carrier contracts.

5. What can shippers do to prepare for the ELD mandate?

  1. First and foremost, have conversations with your logistics partners. Ask questions about how ELDs may impact your lanes. Understand the fundamental HOS limitations for drivers and how it can impact transit times. You can obtain further information around HOS regulations by visiting the Federal Motor Carrier Safety Administration (FMCSA) website.
  2. Review lanes between 450-800 miles. Those are line hauls where carriers may have previously delivered in 1-day with paper logs, but when ELDs are in place, those lanes may become a 2-day transit time with inherent rate increases. A 3PL like GlobalTranz can help analyze your lanes and identify areas of vulnerability to provide you predictable shipping times, rates, and help you meet your customer requirements.
  3. Increase your lead time on shipments. The more time your logistics partner has to book a shipment, the more leverage they have to secure the best carrier for your lane, identify efficiency improvements, and negotiate rates.
  4. Work towards driver accommodation by being flexible and allowing for carriers to drop trailers at your facilities when applicable. This will give the drivers a higher chance of controlling their HOS limitations and remain within legal parameters.
  5. Consider multimodal or intermodal shipping. Combining rail and truck transportation for loads going 700+ miles can drive consistency, fuel savings and reduced emissions into your supply chain. One railcar can hold the equivalent of roughly four trucks, so shipping by train can help relieve truck capacity constraints. Discuss intermodal options with your logistics service provider to understand if it makes sense for your shipments.

Planning is Everything

As the ELD mandate rolls-out, shippers and logistics providers will likely see changes, but until we’ve lived in this new reality for several months, we can’t be sure of the full impact. The more information you have in advance of the change, the better off you’ll be to effectively plan and budget. As more questions arise about ELDs, and the FMCSA provides guidance on these issues, we will be here to help you adapt as efficiently and cost-effectively as possible.

Learn more about how GlobalTranz can help you mitigate the impact of the ELD mandate. Contact 866.275.1407 or info@globaltranz.com

FedEx and UPS combined are expected to ship over a billion packages this holiday season between Black Friday and New Year’s Eve, according to the Journal of Commerce (JOC.com). This massive number of shipments reflects the anticipated record holiday sales from retailers and e-commerce businesses this season.

“According to the National Retail Federation, retail sales in the United States during November and December are forecast to increase 3.6 to 4 percent, reaching between $679 billion and $682 billion, beating the five-year average of 3.5 percent,” reports JOC. Fast-growing holiday sales throughout the economy translate into increased demand for shipping assets and the tightening of capacity.

For a freight industry already operating at levels near 95 percent capacity, businesses are turning to 3PLs for their expedited shipping services, like air freight, ground expedite, and other guaranteed options, to meet their customer delivery demands and mitigate capacity challenges.

Expedited Shipping Services

As freight demand increases this holiday season in an already tight marketplace, standard shipping methods may not get the job done, as delays often manifest. When you have urgent, emergency, or time critical shipments, GlobalTranz offers a wide range of expedited shipping services to accommodate freight of all weights, dimensions, origins, destinations, and timelines. Our strategic alliances with the nation’s best carriers, dedicated team of expedite shipping experts, and technology that matches your freight with available capacity will ensure your cargo is delivered with the utmost speed, efficiency, visibility, and security.

Air Freight
Shipping by air is typically the fastest way to get your freight to its destination. JOC reports businesses have been increasingly using air freight this peak season because of its speed and reliability. Air freight also helps businesses be more agile in reacting to last-minute upswings in consumer demand. GlobalTranz offers Next Flight Out (NFO), Next Day by 10:30 a.m., Next Day by Noon, Next Day by 5 pm, Second Day Air, and Charter or dedicated aircraft services.

Ground Expedite
We understand the opportunities and consequences facing businesses based on the promptness of pick-up and delivery of your goods. GlobalTranz provides cargo van, sprinter, straight truck, hot shot, courier, team drive, flatbed, temp-controlled, LTL guaranteed, and full truckload (48’or 53’) expedite services to ensure on-time delivery of all cargo types. Ground expedite also provides additional security benefits over standard ground transport. In a cross-country standard LTL shipment, your cargo might be transferred off a truck 5-7 times. Expedite ground shipments generally stay on the same truck, or only get touched 1-2 times, and get securely stored and monitored.

LTL Guaranteed Services
When you need peace of mind and a guarantee that your shipment will arrive on a specific day, choose one of our many LTL guaranteed options. Shippers have the flexibility to rate, book and track Guaranteed LTL shipments directly in our GlobalTranz LTL management platform, and choose LTL providers based on arrival dates.

LTL Rescues
Let’s say you have a shipment at an LTL terminal, but it isn’t scheduled to be delivered until tomorrow. You receive a call from your customer with a change of plans – they need the shipment delivered today. We can arrange for your freight to be picked-up or “rescued” from the LTL terminal and delivered to the consignee immediately.

Why GlobalTranz Expedite

24/7/365 Service & Support
Our dedicated expedite team is here days, nights, weekends, and holidays to ensure customers receive exceptional support.

Real-Time Tracking & Updates
Stay in the know from start to finish. We’ll track your shipment every step of the way and provide updates online via GlobalTranz TMS platform.

Experience You Can Trust
Thanks to 30+ years of outstanding service and reliability, GlobalTranz is a trusted logistics provider for time-sensitive and critical shipment needs.

Fulfill Your Delivery Promise
In today’s business environment, it’s essential that your supply chain provides operational efficiencies to achieve satisfaction for your customers. Expedited shipping services help meet your customers’ just-in-time delivery expectations, support lean inventory strategies, and mitigate capacity challenges during peak shipping seasons.

 

Meet just-in-time delivery needs by receiving your expedited shipping quote today! 866.275.1407

Thanksgiving is the perfect time to express our gratitude for the many wonderful things in our lives. At GlobalTranz, we have a lot to be thankful for…

Customers

We work with over 25,000 shippers to transport goods of all commodities and sizes around the world. Learning about their products and developing logistics solutions that grow their business and our economy is what drives us. To all our customers, thank you for choosing GlobalTranz, we truly appreciate our partnership with you.

Employees

Our talented employees go above and beyond to support our customers, agents, and carriers while making a positive impact in their local communities. Their outstanding commitment to service and collaboration enables us to provide award-winning logistics solutions and technology. We are thankful to have the best team in the industry.

Agents

Our network of independent agents solves supply chain challenges and delivers innovative logistics solutions to a wide array of shippers. They take pride in doing the heavy lifting of freight management so companies can focus on growing their businesses. We are grateful for their expertise and dedication to helping shippers drive efficiencies in their supply chains.

Carriers and Drivers

There are 3.5 million trucking professionals across the country whose work is some of the most personally demanding and economically significant in the United States. We appreciate our network of carriers and truck drivers who work long hours, sacrificing personal time with family and friends, to safely move more than 10 billion tons of freight across 432 billion miles each year. They are the lifeblood of the supply chain.

Technology

Our technology enables our employees, agents, and carriers to intelligently optimize shipping operations and provide a strategic advantage. Automation and customization allow our teams to focus their time creating new ways to drive efficiencies and cost savings for shippers. The GlobalTranz TMS platform provides visibility to big data and, using machine learning systems, creates actionable intelligence that helps businesses forecast, plan, and execute their supply chain activities. We’re grateful that technology is at the forefront of our organization, and we’re proud to provide innovative solutions that are paving the future of supply chain management.

Community

As Hurricanes Harvey and Irma devastated parts of Houston, Florida, the Southeast United States, and Puerto Rico, communities came together to support those in need. The GlobalTranz CORE corporate responsibility team hosted a Hurricane Relief Drive to deliver food, water, toiletries, and supplies to the Houston Food Bank. We received donations from several businesses and partners in the logistics industry – a true display of community coming together to make a positive impact.

We’re also thankful for our logistics community and organizations like TIABiTA, and CSCMP. They connect supply chain and logistics industry professionals to develop collaborative solutions, standards, and technology that moves the industry forward.

On behalf of everyone at GlobalTranz, Happy Thanksgiving.