GlobalTranz 2017 Freight Agent Conference Highlights – Captivating Keynote, Compelling Lineup of Industry Speakers and Record Attendance

GTZ Blog Post, Freight Agents, Homepage

Earlier this week, GlobalTranz hosted its 2017 Freight Agent Conference in Ft. Lauderdale. A record turnout of nearly 300 freight agents, carriers, shippers, technology partners and investors participated in the event – making it GlobalTranz’ largest event ever. An expanded agenda and a plethora of well-respected industry speakers were key drivers for the record turnout. Here are few highlights: After …

The Role of Customer Service in Freight Agent Success

GTZ Blog Post, Carrier Partners, Freight Agents, Homepage

Customers do not like poor service. A bad customer experience can ruin a business’s reputation and drive loyal customers away. In fact, it takes 12 positive experiences to make up for one unresolved negative experience. So it’s important to be aware of how you’re treating clients, handling complaints and establishing lines of communication throughout your customer’s journey. By 2020, customer …

Top 10 Reasons to Love Your Freight Brokerage Firm

GTZ Blog Post, Freight Agents, Homepage

Let’s face it – we spend the majority of our lifetimes working so it’s no surprise that strong relationships are often formed with business colleagues. And for GlobalTranz, some of our strongest relationships are with our freight agents and carriers – and of course our ultimate customers, shippers. Our freight agents are problem solvers, they’re reliable, and they are always …

freight agent safeguards against weather-related challenges

6 Safeguards Freight Agents Can Take Against Weather-Related Shipping Challenges

GTZ Blog Post, Freight Agents

According to one survey, weather-related shipping challenges cost trucking companies between $2 billion and $3.5 billion on average. In fact, overall weather-related shipping challenges add up to close to 3.5% of the U.S. GDP. Unless you have a plan for managing risks due to weather, just one hurricane or devastating snowstorm could upend your business. Weather-Related Shipping Challenges Add Up …

Freight Agent Marketing

7 Tips for Freight Agent Marketing

GTZ Blog Post, Freight Agents

Every year, advances in transportation, logistics and freight brokerage technology keep the logistics industry in constant flux. These changes can impact not only your freight management operations but also how you market your business. Here are 7 of the most untapped but effective freight agent marketing tips. #1: Promote Your Niche Last year we told you about how to market …

10 Ways Freight Agents Can Minimize Last-Mile Logistics Issues

10 Ways Freight Agents Can Minimize Last-Mile Logistics Issues

GTZ Blog Post, Freight Agents

Amazon has nearly 80 fulfillment centers located throughout the U.S. That is partly how they are solving the last-mile issue. But for the typical freight agent, it’s not only cost prohibitive, it is often financially unfeasible to build one fulfillment center —let alone more than six dozen. With faster on-time delivery demand coming from consumers and trickling down to freight …

7 Steps for Freight Agent Success

7 Steps for Freight Agent Success [INFOGRAPHIC]

GTZ Blog Post, Freight Agents, Logistics Best Practices 0 Comments

Are you serious about becoming a highly successful freight agent? If so, then you need to be willing to put in the work to set yourself apart from every other freight agent. On top of that you need to have the best tools and data to help your customers get their freight delivered on time, without error and within their …

omni-channel logistics challenges

8 Omni-channel Logistics Challenges Facing Freight Agents

GTZ Blog Post, Freight Agents, Logistics Best Practices

In order to understand the difficulties facing freight agents in an omni-channel world, you have to realize that consumer demand is really driving these challenges. Technology has created a consumer market, even for large freight, that demands high-speed logistics across multiple channels to fulfill customers’ fast delivery expectations. People often think of the consumer’s view of omni-channel in the form …