Below you'll find a list of all posts that have been categorized as “Freight Agents”
Earlier this week, GlobalTranz hosted its 2017 Freight Agent Conference in Ft. Lauderdale. A record turnout of nearly 300 freight agents, carriers, shippers, technology partners and investors participated in the event – making it GlobalTranz’ largest event ever. An expanded agenda and a plethora of well-respected industry speakers were key drivers for the record turnout. Here are few highlights: After …
Customers do not like poor service. A bad customer experience can ruin a business’s reputation and drive loyal customers away. In fact, it takes 12 positive experiences to make up for one unresolved negative experience. So it’s important to be aware of how you’re treating clients, handling complaints and establishing lines of communication throughout your customer’s journey. By 2020, customer …
Let’s face it – we spend the majority of our lifetimes working so it’s no surprise that strong relationships are often formed with business colleagues. And for GlobalTranz, some of our strongest relationships are with our freight agents and carriers – and of course our ultimate customers, shippers. Our freight agents are problem solvers, they’re reliable, and they are always …
The start of the New Year is often a time when we pause to think about how we can do things better or make our lives happier, on both a personal and professional level. And because technology has become so fundamental to our daily lives, often technology innovations have the ability to help us improve – whether it be the …
According to one survey, weather-related shipping challenges cost trucking companies between $2 billion and $3.5 billion on average. In fact, overall weather-related shipping challenges add up to close to 3.5% of the U.S. GDP. Unless you have a plan for managing risks due to weather, just one hurricane or devastating snowstorm could upend your business. Weather-Related Shipping Challenges Add Up …
Every year, advances in transportation, logistics and freight brokerage technology keep the logistics industry in constant flux. These changes can impact not only your freight management operations but also how you market your business. Here are 7 of the most untapped but effective freight agent marketing tips. #1: Promote Your Niche Last year we told you about how to market …
Becoming a qualified freight agent doesn’t have to take long. There isn’t a four-year program or $60K tuition to pay. All you need is a top-flight freight agent program to build a powerhouse freight agency. Finding the right program depends a lot on how you learn, and what you are looking to get out of your career. The right freight …
Amazon has nearly 80 fulfillment centers located throughout the U.S. That is partly how they are solving the last-mile issue. But for the typical freight agent, it’s not only cost prohibitive, it is often financially unfeasible to build one fulfillment center —let alone more than six dozen. With faster on-time delivery demand coming from consumers and trickling down to freight …
Are you serious about becoming a highly successful freight agent? If so, then you need to be willing to put in the work to set yourself apart from every other freight agent. On top of that you need to have the best tools and data to help your customers get their freight delivered on time, without error and within their …
In order to understand the difficulties facing freight agents in an omni-channel world, you have to realize that consumer demand is really driving these challenges. Technology has created a consumer market, even for large freight, that demands high-speed logistics across multiple channels to fulfill customers’ fast delivery expectations. People often think of the consumer’s view of omni-channel in the form …
