The COVID-19 pandemic has dramatically altered consumer shopping habits and expedited the growth of e-commerce sales. According to McKinsey & Company, most retail categories saw a 10% growth in their online customer base during the pandemic, and consumers expect to spend 50% more on home furnishings and appliances online now than before the pandemic. With the influx of consumers shopping online, the importance of the final mile (also known as last-mile) delivery experience has become more critical than ever before.
To support shippers with their final mile logistics, GlobalTranz has launched a final mile solution to remove the complexities, provide a superior delivery experience for customers, and increase efficiencies for shippers. The turnkey solution leverages The GlobalTranz TMS, which features a built-in final mile module that automatically pairs the LTL linehaul carrier with a dedicated final mile carrier, eliminating costly accessorial charges and reducing claims. GlobalTranz utilizes dedicated final mile carriers to fulfill orders and to ensure customers receive an unparalleled delivery experience.
In this new article in the Phoenix Business Journal, Karen Tyndall, GlobalTranz’s Director of Customer Solutions, shares insights into GlobalTranz’s Final Mile Solution and how e-commerce has expanded due to the COVID-19 pandemic. “COVID-19 really kind of accelerated the urgency with which we needed to take that offering to market,” Tyndall commented.
GlobalTranz’s acquisition of Cerasis in January in 2020 has enabled GlobalTranz to quickly scale the Final Mile offering to support shippers as their online sales skyrocket during the pandemic. The GlobalTranz final mile network covers all 48 contiguous U.S. states and meets the unique needs of both B2B and B2C shippers.
To read the article, please click here (subscription required).
To learn more about GlobalTranz’s Final Mile offering and how to manage costs while increasing operational efficiency, please click here to download GlobalTranz’ Final Mile Guide.