Just a decade ago the logistics industry underwent a complete overhaul from a single carrier supply-chain model and whiteboard load schedules to a top-to-bottom technology driven supply-chain model. Now as technology takes its next big leap, freight agents will once again have to integrate their old systems with new supply-chain technology.
What We Learned a Decade Ago
When computerization and globalization first began reshaping the freight industry GlobalTranz was there creating innovative solutions specifically designed for freight agents and brokers. We realized back in 2003 that if we could harness technology and apply it to logistics it could create a level playing field for any small or independent agent.
The problem for most firms back then was in the transition. It was evident that technology was going to become an integral part of business operations but the move from a very easel board and calculator style business was difficult on multiple levels:
- Internal Knowledge was Lacking
- Benefits Were Not Immediately Understood
- Tech Trends Were Unheeded
- Adoption Was Slow Going
What was needed was technology that was specific to the needs of supply-chain managers. Technology was making real-time communications possible while in transit. Mobile was in its infancy. What was needed for freight agents and brokers was a way to use that technology in a concerted way to build their businesses.
Strategies for Phasing in New Technology
Once the benefits were realized: streamlined operations, various cost savings points, data consolidation, lead generation, customer service optimization, the question became how to phase in new technologies like our CarrierRate2.0.
In the beginning companies had to take a very methodical approach. Putting the technology in place meant buying a lot of hardware for multiple locations including warehouses and distribution centers.
On top of that the additional staff required to operate and manage the new software plus train employees and carriers on it was extremely time consuming and costly. Our solution was to create software programs that could be all-in-one solutions that would not only save time but also money.
How Those Lessons Apply to Today
What’s the point in integrating into new computerized systems if it is going to cost more money and take more time to integrate? We applied the lessons learned from the initial industry-wide overhaul to computerization to today’s digitized supply-chain.
Another thing that we learned is that all of the lessons that applied to yesterday do not apply today. For instance we are experiencing a type of digital change in freight logistics unlike anything we’ve seen before.
Technology is stretching from the website to the agent to the carrier to the other side of the globe. Without proper technology it is impossible to even attempt to enter into the field these days.
Integrating the Old with the New with GlobalTranz
Today’s freight technology has to effectively analyze big data, utilize cloud computing, be fully mobile capable, and connected together through the IoT. The logistics firms with the most innovative strategies for quickly adopting rapidly advancing technologies into their operations will seize the new avenues of revenue that this technology will create.
In fact nearly 85% of industry professionals anticipate the IoT moving much of their supply-chain activities in the future offering more real-time data and visibility according to 55%. Freight agents are also putting their money where their mouths are. More than half of supply-chain operators expect to spend upwards of a million dollars to upgrade their technology this year.
The Future of Supply-Chain Technology
There are even bigger changes on the horizon. How will drone technology continue to alter supply-chain technology? What innovations will spring from sensor technology, automation, and driverless vehicles?
Preparing your supply-chain technology to quickly adapt to what may be coming in the future is the first step to securing your spot in this lucrative field right now. GlobalTranz technology is the most advanced and innovative specifically designed for freight agents and brokers.
Our supply-chain management includes a network of warehouses that spans the entire U.S. to help our agents reduce costs and increase the speed of their deliveries. Leveraging top rates our partners and agents are able to give their customers the most competitive rates because they are saving thousands of dollars in overhead.
Find out what the GlobalTranz advantage can do for your freight agency or become a GlobalTranz partner. Contact us today to learn more.