Last Updated: June 29, 2020
Table of Contents
Information We Collect and How We Collect It
How We Use and Share Collected Information
How Long We Retain Your Personal Information
Choices and Access
Access by Children
We reserve the right to modify this Agreement at any time. The current version of this Agreement will be made available within or through the App. All changes will be effective immediately upon being made available within or through the App and, by using the App after changes are made available, you agree to those changes. Material changes will be clearly posted on or within the App or otherwise communicated to you (e.g., via email).
The information we may collect generally falls into the following categories:
• Information that you voluntarily provide to us, for example, your contact information, user-generated content, and information submitted in the course of using the App.
• Information that is passively collected, for example, location information, account activity, data collected by the servers used to provide the App (e.g., IP addresses and device information), data collected by analytics services, and data collected by cookies and tracking technologies.
Administrative Information. To sign up for an account on the App you will be required to provide your first name, last name, email address, telephone number, Department of Transportation (DOT) number, Motor Carrier (MC) number, and, if and where applicable, a valid App invitation code. You may have the option of populating your App account or profile with other types of information. Any such information that you choose to submit will be collected by GlobalTranz.
Account Activity. We will collect data about how you use the App and your account, for example, the App features you choose to use, search parameters, the types of loads you search, browse, or submit bids for, your preferences and favorites, equipment details, load status and lifecycle information, user feedback and reports, when messages are viewed or accessed, contact information for drivers who you may invite to use the App, and driver permissions.
User-Generated Content. You are responsible for any information, data, images, messages, documents, and other content that you enter into, submit to, post on, upload to, transmit or display using, or otherwise provide via or using the App by you or on your behalf. All such user-generated content you provide is provided at your own risk. We cannot guarantee that user-generated content will not be viewed by unauthorized persons. You understand that, even after removal, copies of user-generated content you have provided may remain viewable and may have been copied or stored by other App users. GlobalTranz will make user-generated content available to other users of the App, as applicable and at its sole discretion, and will use and disclose user-generated content for the purpose for which it was provided as indicated at the point of collection. For more information on user-generated content, please review the End User License Agreement.
In-App Messaging. The App may allow users to chat or message with other App users. We will collect all text and other information that you may enter or provide using those features.
IP Addresses and Related Data. The servers used to operate and provide the App may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the App, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, your media access control (MAC) address, your operating system, your device’s screen resolution, the length of time you spend on the App, date and time stamps, your approximate geographic location, performance statistics, and usage data. GlobalTranz may use this information to provide and administer the App, to generate statistical information, to monitor and analyze App usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the App.
We may combine this information with other Collected Information (including personal information) and information obtained from third parties for security reasons and to protect our rights or the rights of others. The suppliers that we use to provide the App may collect information about your visits to the App and websites. Some of this information may be collected using cookies and similar tracking technologies as explained below under “Cookies and Tracking Technologies.”
The types of information collected by a cookie and the purposes for which that information is used depends on the type of cookie. By way of illustration, the types of cookies that the App my use include operationally necessary cookies (also called essential cookies), functional cookies, and performance cookies (also called analytical cookies). We may combine information collected by cookies and tracking technologies with other Collected Information.
How We Respond to Do-Not-Track Signals. Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of any “Do Not Track” option may not have any effect on our collection of information using cookies and tracking technologies.
Information from Other Sources. We may obtain data about App users from various third-party companies and public sources, whether offline or online, and we may combine that data with Collected Information. This enhances our existing information about our users and customers.
Text Messages. When you sign up for an account on the App, we will send you a verification code via text message to the telephone number you have provided in order to verify that telephone number. You will need to enter that verification code into the App in order to complete the account registration process. Message and data rates may apply.
Evaluation and Improvement of Our Products and Services. We may use and disclose Collected Information to analyze, develop, and improve the content, materials, products, and services that we provide; to inform marketing and communication plans and strategies; to understand use demographics and preferences; to analyze the effectiveness of the App; and to evaluate user needs and customize App content and the user experience.
Lawful Processes; Security and Protection of Rights. We may use and share Collected Information as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use Collected Information and share it with third parties if we believe doing so is necessary or appropriate to protect our rights or the rights of others, including disclosing information as necessary to protect our operations, to enforce or bring legal action in the event of a violation of our agreements or policies, or to pursue remedies or limit damages that we may sustain.
To access or update your personal information as it exists in our records, please contact us using the contact information below under “Contact Us.”
GlobalTranz does not guarantee that loss, misuse, or alteration of Collected Information will not occur, but we have implemented appropriate security measures in place to help protect against the loss, misuse, and alteration of information under our control. The storage and communication of information can never be completely secure, so we do not guarantee that communications or other information that you submit or that are otherwise provided to us will be completely secure.
The App is not directed at children under 13 years of age. GlobalTranz does not knowingly collect or use information from children under 13 through the App.
Your personal information and other Collected Information may be stored and processed in any country where our or our suppliers’ servers, databases, or facilities are located or operated. By accessing, receiving, or using the App or by providing consent to us (where consent is required by law), you specifically acknowledge and agree to the transfer of information to countries outside of your country of residence (including to the United States), which countries’ data protection and related laws, regulations, and rules may be different, and may require a lower standard of protection, than those of your country of residence.