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Supply chain leaders are working to find a viable solution that excels during times of disruption. The COVID-19 pandemic unveiled the weaknesses and opportunities for improvement in the supply chain. Those same investments into new technologies of yesteryear are applicable more now than ever, and those that understand the immense value of data-driven decision making can reap the greatest rewards. Unfortunately, the pandemic drags on, and cracks in current operations will be put to the ultimate stress test. To continuously move forward, shippers need to know what to do with the data and how to track the right information.

Disruption is nothing new to supply chain professionals. Weather-related events occur, and public health scares always seem present. Then, the COVID-19 crisis changed the game. Now, figuring out the best way to manage risk is on the minds of shippers and top supply chain leaders. Moreover, the frequency of major disruptions and risks is increasing, says Craig Guillot of Supply Chain Dive. “As the profitability of many organizations is now highly dependent upon an optimally performing supply chain, managers need to move beyond traditional metrics. They must now look to new key performance indicators that can measure their ability to survive and recover from a major disruption.”

To help shippers maximize use of advanced systems through the right metrics and KPIs, this white paper will explore:

  • The value of big data analytics and their relationship to supply chain resilience.
  • The top metrics that enable continuous improvement of processes.
  • The need to leverage systems to create a more responsive and productive omnichannel supply chain.